Key elements in creating a Lovebrand: towards a conceptual model design

Authors

DOI:

https://doi.org/10.26441/RC-2025.1-2026-4200

Keywords:

lovebrands, brand love, conceptual model, consumer–brand relationships, emotional branding

Abstract

Purpose. This study focuses on the concept of Lovebrands and the phenomenon of Brand love, understood as brands that consumers truly love and with which they establish strong consumer–brand relationships. The research emphasizes the importance of understanding these emotional connections, as their development requires time, methodological rigor, and strategic dedication. Methodology. Fifty-four Lovebrand models were analyzed using the ProKnow-C methodology, based on a systematic filtering process applied to the most relevant academic databases. Considering the constructs present in each model, an analysis was conducted to classify them according to their frequency of use and their role as antecedents in the creation of a Lovebrand or as outcomes of the consumer–brand relationship. Results and conclusions. The findings highlight the importance of integrating both antecedent and outcome variables in the creation and development of a Lovebrand, as these variables ensure that consumers understand the brand, become interested in it, and decide to engage with it. As a result, a conceptual model is proposed that brings together the main elements a brand must possess to be considered a Lovebrand. Original contributions. The conceptual model identifies and systematizes the most recurrent constructs used in defining Lovebrands and Brand love, classifying them as antecedents or outcomes within the journey toward becoming a memorable brand. This approach enables strategic brand management both before and after the consolidation of a Lovebrand.

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Author Biographies

  • Luisa Fernanda Montalvo-Arroyave, Universidad EAFIT (Colombia)

    Doctora en Comunicación Estratégica, Publicidad y Relaciones Públicas de la Universitat Autònoma de Barcelona (UAB). Magister en Mercadeo de ESUMER y Postgrado en Mercadeo con énfasis Promocional de la Universidad Pontificia Bolivariana (UPB). Docente en la Escuela de Administración de la Universidad EAFIT. Líneas de investigación: marketing, branding, comportamiento del consumidor, estrategia publicitaria. https://orcid.org/0000-0002-8169-7609, lmontalv@eafit.edu.co

  • Juan Carlos Sosa Varela, Universidad Ana G. Méndez (Puerto Rico)

    Doctor en Negocios Internacionales de la Universidad de Puerto Rico y estudios postdoctorales en la Maastricht School of Business en los Países Bajos. Actualmente es Decano de la División de Negocios, Turismo y Emprendimiento en la Universidad Ana G. Méndez y Profesor de Negocios Internacionales y Mercadeo. Líneas de investigación: marketing relacional, relaciones B2B, experiencia del cliente y los recorridos de servicio, sostenibilidad empresarial y la lógica del triple resultado (Triple Bottom Line), emprendimiento y pymes, transformación digital, liderazgo y cultura organizacional, con énfasis en contextos latinoamericanos. https://orcid.org/0000-0001-9959-6665, jsosa4@uagm.edu

  • Anna Fajula Payet, Universitat Autònoma de Barcelona (España)

    Doctora en Publicidad y Relaciones Públicas y Licenciada en Publicidad y Relaciones Públicas de la Universitat Autònoma de Barcelona. Miembro del Grupo de investigación en Comunicación Sonora, Estratégica y Transparencia (ComSET) y del Centro de Estudios de Investigación en Emprendimiento e Innovación Social (CREIS). Actualmente, es Vicedecana de Profesorado, Calidad e Innovación Docente de la Facultad de Ciencias de la Comunicación. Líneas de investigación: creatividad como un valor comunicacional estratégico, audio branding y tratamiento del género en la publicidad. https://orcid.org/0000-0002-6038-4224, anna.fajula@uab.cat

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2026-03-06

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Montalvo-Arroyave, L. F., Sosa Varela, J. C., & Fajula Payet, A. (2026). Key elements in creating a Lovebrand: towards a conceptual model design. Revista De Comunicación, 25(1), 243-272. https://doi.org/10.26441/RC-2025.1-2026-4200