Conceptualizing storyliving as an experiential communication strategy in Ibero-American advertising

Authors

  • Antonio Rodríguez-Ríos Universitat Autònoma de Barcelona (España)

DOI:

https://doi.org/10.26441/RC25.2-2026-4474

Keywords:

storyliving, storytelling, immersive advertising, immersive narrative, virtual reality, Augmented Reality, interactive experiences, estrategic communication, advertisign festivals

Abstract

Purpose. This study examines the emerging phenomenon of storyliving in Ibero-American advertising with the aim of establishing its theoretical foundations and incorporating it into the academic debate on immersive narratives. It seeks to clarify its conceptualisation, the role of technologies and face-to-face experiences in its implementation, and its presence in advertising festivals. Methodology. The research adopted an inductive and interpretative approach with intentional sampling of 21 marketing and advertising professionals linked to the Ibero-American advertising ecosystem, all with experience as jurors at international festivals. The data were obtained through in-depth interviews and analysed thematically using the Taguette software. Data saturation was reached after 17 interviews, and inter-coder reliability was high (Cohen's κ = .80). Results and conclusions. The findings show that storyliving still lacks conceptual consensus, but it differs from storytelling and storydoing in that it places audiences at the centre of immersive experiences that combine digital and face-to-face elements. Its main value lies in generating communities and sustainable emotional bonds beyond technological novelty. Tensions arise at festivals due to the difficulty of evaluating immersive experiences through case studies, which motivates a review of criteria and categories. Original contributions. This work is the first study to address storyliving in the Ibero-American advertising context from the perspective of professionals in the sector. It proposes a theoretical and strategic framework that differentiates it from other narrative models and demonstrates its potential for brand and community building through immersive experiences.

Downloads

Download data is not yet available.

Author Biography

  • Antonio Rodríguez-Ríos, Universitat Autònoma de Barcelona (España)

    Doctor en Comunicación Estratégica, Publicidad y Relaciones Públicas por la Universitat Autònoma de Barcelona, donde desarrolla su actividad docente e investigadora como profesor del Departamento de Publicidad, Relaciones Públicas y Comunicación Audiovisual. Su investigación se centra en el estudio de las narrativas publicitarias en entornos digitales, la creatividad publicitaria y la comunicación con impacto social, con especial interés por el storytelling, el storydoing y el storylivinghttps://orcid.org/0000-0002-7758-1953 toni.rodriguez@uab.cat

References

Ahn, S. J., & Bailenson, J. N. (2011). Self-endorsing versus other-endorsing in virtual environments. Journal of Advertising, 40(2), 93–106. https://doi.org/10.2753/JOA0091-3367400207

Ahn, S. J., Kim, J., & Kim, J. (2023). The future of advertising research in virtual, augmented, and extended realities. International Journal of Advertising, 42(1), 162–170. https://doi.org/10.1080/02650487.2022.2137316

Baker, C. (2025). The future of hospitality is storytelling: conceptualising the visitor’s journey. Research in Hospitality Management, 15(1), 54-57. https://doi.org/10.1080/22243534.2024.2443466

Bonfanti, A., & Yfantidou, G. (2021). Designing a memorable in-store customer shopping experience: Practical evidence from sports equipment retailers. International Journal of Retail & Distribution Management, 49(9), 1295–1311. https://doi.org/10.1108/IJRDM-09-2020-0361

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa

Castelló-Martínez, A., & Ruiz-Martínez, L. (2025). Evolución de las categorías en los festivales publicitarios en el periodo 2000-2023. Cuadernos.info, (60), 234-256. https://doi.org/10.7764/cdi.60.81564

Chang, J. (2025). The mediating role of brand image in the relationship between storytelling marketing and purchase intention: Case study of PX Mart. Future Business Journal, 11, Article 23. https://doi.org/10.1186/s43093-025-00447-4

Chen, T., Fan, X., He, J., Fan, J., & Wei, C. (2024). When “I” or “S/He” uses the product: The impact of narrative perspective on consumers’ brand attitudes in storytelling ads. Frontiers in Psychology, 15, Article 1338249. https://doi.org/10.3389/fpsyg.2024.1338249

Cohen, J. (1960). A coefficient of agreement for nominal scales. Educational and Psychological Measurement, 20(1), 37-46. https://doi.org/10.1177/001316446002000104

De Ruyter, K., Heller, J., Hilken, T., Chylinski, M., Keeling, D. I., & Mahr, D. (2020). Seeing with the customer’s eye: Exploring the challenges and opportunities of AR advertising. Journal of Advertising, 49(2), 109–124. https://doi.org/10.1080/00913367.2020.1740123

Ebbesen, H., & Machholdt, C. (2022). Digital reality changes everything: Step into the future. Deloitte Development LLC.

Fournier, S., & Lee, L. (2009). Getting Brand Communities Right. Harvard Business Review, 87(4), 105-111.

Galmés, M., Berlanga, I., & Victoria, J. S. (2016). Advertising from the perspective of festivals: the present and future of commercial communication in the categories of awards (2013-2014). Communication & Society, 29(2), 81-100. https://doi.org/10.15581/003.29.35922

Genette, G. (2004). De la figura a la ficción. Cátedra.

Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Aldine

Hadi, R., Melumad, S., & Park, E. S. (2024). The Metaverse: A new digital frontier for consumer behavior. Journal of Consumer Psychology, 34(1), 142-166. https://doi.org/10.1002/jcpy.1356

Han, K. (2023). An empirical study on the impacts of virtual reality advertising on recall and attitude according to presence and immersion. Journal of Logistics, Informatics and Service Science, 10(1), 189–202. https://doi.org/10.33168/JLISS.2023.0110

Hanekom, J., & Swart, C. (2023). A co-creational perspective on consumer-organisation relationships (COR) on digital platforms in a post-truth era. Consumer Behavior Review, 7(1), e-256886. https://doi.org/10.51359/2526-7884.2023.256886

Harmeling, C. M., Moffett, J. W., Arnold, M. J., & Carlson, B. D. (2017). Toward a theory of customer engagement marketing. Journal of the Academy of Marketing Science, 45(3), 312–335. https://doi.org/10.1007/s11747-016-0509-2

Holbrook, M.B., & Hirschman, E.C. (1982). The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun. Journal of Consumer Research, 9(2), 132-140.

http://doi.org/10.1086/208906

Keith, A. (2024). The power of storytelling in public relations. Journal of Public Relations, 2(1), 50–61. https://doi.org/10.47941/jpr.1698

Kim, J., Shinaprayoon, T., & Ahn, S. J. (2022). Virtual tours encourage intentions to travel and willingness to pay via spatial presence, enjoyment, and destination image. Journal of Current Issues & Research in Advertising, 43(1), 90–105. https://doi.org/10.1080/10641734.2021.1962441

Kübler, R.V., & Proppe, D. (2012). Faking or convincing: why do some advertising campaigns win creativity awards? Bus Res 5, 60–81. https://doi.org/10.1007/BF03342732

Kulp, P. (2020, October 2). Ford shows off electric Mustang with Instagram augmented reality series. Adweek. https://www.adweek.com/agencies/ford-shows-off-electric-mustang-with-instagram-augmented-reality-series/

Landis, J. R., & Koch, G. G. (1977). The measurement of observer agreement for categorical data. Biometrics, 33(1), 159-174. https://doi.org/10.2307/2529310

Lee, H., & Cho, C. H. (2023). Virtual brand experience in digital reality advertising: Conceptualization and measurement. Journal of Consumer Behaviour, 22(2), 300–313. https://doi.org/10.1002/cb.2126

Luangrath, A. W., Peck, J., Hedgcock, W., & Xu, Y. (2022). Observing product touch: The vicarious haptic effect in digital marketing and virtual reality. Journal of Marketing Research, 59(2), 306–326. https://doi.org/10.1177/00222437211059540

Markowicz, C. (2023, June 20). Cannes Lions: Craft winners 2023. Contagious. https://www.contagious.com/news-and-views/cannes-lions-craft-winners-2023

Maschio, T. (2017). Storyliving: An ethnographic study of how audiences experience VR and what that means for journalists [Research report]. Google News Lab. https://newslab.withgoogle.com/assets/docs/storyliving-a-study-of-vr-in-journalism.pdf

Meléndez-Rodríguez, S., & Roca, D. (2023). How loud does the Lion Roar?: Awards as signals of quality for advertising creatives. Journal of Marketing Communications, 1-17. https://doi.org/10.1080/13527266.2023.2238276

Muñiz, A. M., Jr., & O’Guinn, T. C. (2001). Brand community. Journal of Consumer Research, 27(4), 412-432. https://doi.org/10.1086/319618

Montague, T. (2013). True Story. How to combine story and action to transform your business. Harvard Business Review Press.

Papert, S. (1987). Information technology and education: computer criticism vs. technocentric thinking. Educational Researcher, 16(1), 22–30. https://doi.org/10.3102/0013189X0

Phillips, M. J. (2011). Consumer profiles in reality vs fantasy-based virtual worlds: Implications for brand entry. Journal of Research in Interactive Marketing, 5(4), 298–312. https://doi.org/10.1108/17505931111191500

Roca-Sales, M. (2014). Shifting to digital: Difficulties, challenges, and opportunities—A qualitative interview study of practitioners’ experiences in the U.S. Advertising & Society Review, 15(3), 1-13. https://doi.org/10.1353/asr.2014.0018

Rodríguez, A. (2025a). El storyliving en estrategias transmedia: análisis del caso E-nterpreters, de Pilsen Callao. Questiones Publicitarias, 8(36), 61–73. https://doi.org/10.5565/rev/qp.410

Rodríguez, A. (2025b). Presencia del fenómeno storyliving en campañas premiadas del festival El Sol. En S. Mayorga Escalada (Ed.), Horizontes de la comunicación: teoría y práctica en la era digital (pp. 322-340). Dykinson.

Rodríguez-Ríos, A., & Lázaro-Pernias, P. (2025). Experimental comparative study between storytelling and storydoing in Facebook advertising. Communication & Society, 38(1), 405-417. https://doi.org/10.15581/003.38.1.029

Rogers, E. M. (2003). Diffusion of innovations. Free Press.

Ross, J., & Alsayegh, N. (2023). Technocentrism. In R. West (Ed.), EdTechnica: The open encyclopedia of educational technology. EdTech Books. https://doi.org/10.59668/371.12180

Sands, S., Ferraro, C., Demsar, V., Cohen, J., & Gvirtz, A. (2024). Immersive advertising: A review and research agenda. Journal of Advertising Research, 64(3), 284-300. https://doi.org/10.2501/JAR-2024-018

Scharlach, R., & Hallinan, B. (2023). The value affordances of social media engagement features. Journal of Computer-Mediated Communication, 28(6). https://doi.org/10.1093/jcmc/zmad040

Sung, E. C., Han, D.-I. D., & Choi, Y. K. (2022). Augmented reality advertising via a mobile app. Psychology & Marketing, 39, 543–558. https://doi.org/10.1002/mar.21632

Statista. (2023, March). VR advertising — worldwide. https://www.statista.com/outlook/amo/ar-vr/vr-advertising/worldwide

Steuer, J. (1993). Defining Virtual Reality: dimensions determining telepresence. Journal of communication, 4(2), 73-93. https://doi.org/10.1111/j.1460-2466.1992.tb00812.x

Strauss, A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Sage

Teraiya, V., Namboodiri, S., & Jayswal, R. M. (2023). The impact of storytelling advertising on consumer advertising experiences and brand equity. GLIMS Journal of Management Review and Transformation, 2(1), 1–15. https://doi.org/10.1177/jmrt.231160591

The Insight Partners. (2023). Immersive entertainment market forecast to 2031. https://www.theinsightpartners.com/es/reports/immersive-entertainment-market

Thomas, D. R. (2006). A general inductive approach for qualitative data analysis. American Journal of Evaluation, 27(2), 237–246. https://doi.org/10.1177/1098214005283748

Tur-Viñes, V., Castelló-Martínez, A., Ramos-Serrano, M., & Zacipa-Infante, I. (2024). Advertising and creativity in award ceremonies: the challenge of transparent evaluation. Creativity Studies, 17(2), 462–474. https://doi.org/10.3846/cs.2024.18715

Turner, D. W. (2010). Qualitative Interview Design: A Practical Guide for Novice Investigators. The Qualitative Report, 15(3), 754-760. https://doi.org/10.46743/2160-3715/2010.1178

Vilmar, A. (2023). Creativity as the key to success—a plea for more guts in social marketing communication. Int Rev Public Nonprofit Mark 20, 543–549. https://doi.org/10.1007/s12208-023-00364-8

Walsh, R. (2011). Emergent narrative in interactive media. Narrative, 19(1), 72-85. https://doi.org/10.1353/nar.2011.0006

Downloads

Published

2026-09-04

How to Cite

Rodríguez-Ríos, A. (2026). Conceptualizing storyliving as an experiential communication strategy in Ibero-American advertising. Revista De Comunicación, 25(2), 457-476. https://doi.org/10.26441/RC25.2-2026-4474