Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil

Fábio Fonseca Ribeiro

doi:10.26441/RC19.2-2020-A7

Autores/as

Fábio Fonseca Ribeiro Universidad de Tras-os-Montes e Alto Douro (UTAD) https://orcid.org/0000-0001-8071-6145

DOI:

https://doi.org/10.26441/RC19.2-2020-A7

Palabras clave:

audiencias, comentarios, noticias, online, políticas, webs

Resumen

Actualmente, las audiencias suelen conocer el modelo de los comentarios a las noticias online. Aunque muchos duden de su importancia, las audiencias reconocen ampliamente estos formatos. Comprender la gestión de los comentarios por los medios significa entender el valor social de los debates. Basado en el informe “The Reuters Institute Digital News Report 2019”, este artículo analiza dicha gestión de comentarios en los medios periodísticos online más populares de Portugal, España y Brasil. Recurriendo a una metodología cuantitativa-cualitativa, observación directa y a un análisis textual/visual, este artículo señala similitudes de gestión: se permiten comentarios en las noticias (31 en 45 casos); los comentarios se colocan al final de las páginas; las opciones interactivas son idénticas (compartir, me gusta, no me gusta, denunciar). En términos generales no existe moderación de comentarios, aunque pocos medios (en Portugal, pero principalmente en España) proponen modelos alternativos centrados en la comunidad: votación, clasificación de comentarios y foros de discusión.

Métricas

Cargando métricas ...

Biografía del autor/a

Fábio Fonseca Ribeiro, Universidad de Tras-os-Montes e Alto Douro (UTAD)

Doctor Europeo en Ciencias de la Comunicación por la Universidad do Minho – Por- tugal y Profesor auxiliar de Periodismo y Sociología de la Comunicación en el Departamento de Letras, Artes y Comunicación de la Universidad de Tras-os-Montes e Alto Douro (UTAD) – Portugal.

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* Acknowledgements
This article is part of the research line “Media and Journalism” of the Communication & Society
Research Centre, at the University of Minho, in Portugal. This research centre is funded by the Portuguese
Foundation for the Science and Technology with reference codes UIDB/00736/2020 and
UIDP/00736/2020.

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